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TULSA OK 74152
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89761906

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Rose International INC

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Position Title: Planner

Position Number: 281739

Location: Tulsa, OK

Desired Skill Set:

Scheduling, SAP, Sales, Customer Service

Position Description:

**C2C IS NOT ALLOWED**"Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates."

Title: Planner 2

Start Date: ASAP

End Date: 11/05/2018

Location: Tulsa, OK 74134


o The Customer Scheduling Specialist manages the special handling of service dispatch customers utilizing the SAP CONA Application.

o This role will involve daily use of Excel, and collaboration with multiple teams.

o This role identifies, researches and communicates capacity directly to our Planning team.

o This role will also be making customer readiness calls, directly interfacing with CLIENT Customers and Sales Team.

o Participates in feedback sessions with management to improve service level performance at customer sites, including high incidence.

o Acts as a direct customer contact -- to include handling ETAs on escalated calls.

o Makes informed decisions regarding high profile customer scheduling in order to minimize the financial impact to the customer and maximize customer satisfaction.

o Is responsible for recognizing patterns in the alerts system and recommending ways in which customer service and efficiency can be improved.

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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)

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